Last Updated: June 29, 2026
Privacy Policy
Introduction
Harborview Clinic ("we," "us," "our") respects your privacy and is committed to protecting the personal and medical information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Information We Collect
We may collect the following types of information:
Contact information: name, phone number, email address, mailing address
Appointment information: booking details, appointment history, treatment preferences
Health information: dental and medical history, treatment records, X-rays and scans, insurance details
Website usage information: pages visited, browser type, and device information, collected automatically when you use our site
How We Use Your Information
We use the information we collect to:
Schedule and manage appointments
Provide dental treatment and follow-up care
Process payments and insurance claims
Communicate with you about appointments, treatment, and billing
Improve our website and services
Comply with legal and regulatory recordkeeping requirements
How We Protect Your Information
Patient health information is stored securely and handled in accordance with applicable healthcare privacy standards. Access to your records is limited to staff directly involved in your care or billing. We use industry-standard safeguards to protect data transmitted through our website, including encryption where applicable.
Sharing Your Information
We do not sell your personal or health information. We may share information only:
With your consent
With insurance providers to process claims
With specialists or labs directly involved in your treatment
When required by law or to protect the safety of a patient or the public
Your Rights
You have the right to:
Request access to your personal and health records
Request corrections to inaccurate information
Request that we limit certain uses of your information, where legally permitted
Withdraw consent for non-essential communications (such as marketing emails) at any time
To exercise any of these rights, contact us using the details below.
Cookies & Website Data
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to limit or block cookies, though some site features may not function properly as a result.
Data Retention
We retain patient records for as long as required by applicable healthcare recordkeeping regulations, after which records are securely disposed of or archived in accordance with clinic policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
742 Waterfront Drive, Vancouver, BC V6B 1A9, Canada
(555) 123-4567 (update once your final phone number is confirmed — see note below)
